PRIVACY AND SECURITY POLICY

All services provided in our store and registered at the address .......... belong to our company, .......... Ltd. and are operated by our company.

Our company may collect personal data for various purposes. Below, we have outlined how and in what way personal data is collected and how it is protected.

Personal information about members (such as name, surname, company information, phone number, address, or email address) is collected by our store through the filling out of various forms and surveys on membership or our store, as a part of the nature of the business.

From time to time, our company may send campaign information, new product details, and promotional offers to customers and members. Members can choose whether or not to receive such information when they register, and this choice can be changed later in the account information section after logging in, or through the link in the notification message they receive.

In the approval process carried out via our store or email, the personal information submitted to our store electronically by our members will not be disclosed to third parties beyond the purposes and scope defined in the "User Agreement" we have made with our members.

For the identification of system-related issues and the swift resolution of any problems or disputes regarding the services provided, our company records and uses the IP addresses of our members. IP addresses can also be used to identify users generally and to gather comprehensive demographic information.

Our company may also use the information requested directly by itself or by its collaborators for direct marketing purposes, beyond the purposes and scope defined in the Membership Agreement. Personal information may be used to contact the user when necessary. Information requested by our company or provided by the user, or information related to transactions carried out through our store, may be used by our company and its collaborators for statistical evaluations, database creation, and market research, beyond the purposes and scope defined in the "Membership Agreement," without disclosing the identity of our members.

Our company is committed to keeping confidential information strictly private and confidential, considering it an obligation to maintain secrecy, and to take all necessary measures and care to prevent any part of or the entire confidential information from entering the public domain, being misused, or being disclosed to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our e-commerce sites. Your credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things you should check to ensure that you are on a secure site. One of them is the presence of a key or lock symbol at the bottom bar of your browser. This indicates that you are on a secure internet page, and all your information will be encrypted for protection. This information is only used for the sales process and according to your instructions. The information related to the credit card used during the shopping process is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and forwarded to the relevant bank for verification. If the card is approved, the shopping continues. Since no information related to the card is visible or stored by us, it ensures that third parties cannot access this information under any circumstances.

For credit card payments made online, the payment/billing/delivery address information is monitored by our company against "Credit Card Fraud." Therefore, first-time customers making a purchase from our e-commerce sites must have their financial and address/phone information verified before their orders can be processed for supply and delivery. If necessary, the credit card holder may be contacted, or the relevant bank may be consulted to verify this information.

All information provided during your membership can only be accessed and changed by you. If you securely protect your membership login information, no one else can access or modify your information. For this purpose, the membership process is conducted within a 128-bit SSL security area. This system is an international encryption standard that cannot be broken.

Websites with customer service or information lines, where the company’s physical address and phone numbers are provided, are increasingly preferred. This allows you to get detailed information about any concerns you may have and obtain more reliable information about the credibility of the company providing the online shopping service.

Note: We recommend paying attention to the presence of the company's physical address and phone number on online shopping sites. If you plan to make a purchase, make sure to note down all the phone/address details of the store where you are buying the product. If you are not sure, contact them via phone to confirm before making the purchase. All information and company location of our company are specified on all of our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send to us via mail-order method will be stored by our company according to the confidentiality principle. These details will be kept for 60 days to handle any potential credit card disputes with the bank, after which they will be destroyed. If any charge outside of the approved mail-order form amount is made to your card, you can naturally dispute this charge with the bank, and it will not create a risk, as the amount cannot be charged improperly.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within its website. Our company is not responsible for the privacy practices or content of the sites accessed through these links. Advertisements published on our site are distributed to our users via our advertising partners. The principles outlined in this Privacy Policy are only applicable to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the following limited cases, our company may disclose user information to third parties, beyond the provisions of this "Privacy Policy." These cases are limited to:

• Complying with the legal obligations imposed by laws, decrees, regulations, etc., issued by the competent legal authority;
• Fulfilling the requirements of the "Membership Agreement" and other contracts made between our store and users and implementing them;
• Providing user information upon the request of an authorized administrative or judicial authority in accordance with an investigation or inquiry procedure;
• When it is necessary to provide information to protect the rights or safety of users.

EMAIL SECURITY

When sending emails to our Customer Service regarding any of your orders, never include your credit card number or passwords. Information in emails can be seen by third parties. Our company cannot guarantee the security of the information transferred in your emails under any circumstances.

BROWSER COOKIES

Our company may collect information regarding users visiting our store and their usage of the website through a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the internet by storing the status and preferences regarding the site.

The technical communication file helps collect statistical information such as how many people visit the site, the purposes of the visits, how many times the site is visited, and how long users stay on the site. The technical communication file is not designed to receive any personal information from your email or any other data. Most browsers are initially set to accept technical communication files, but users can change the settings to either prevent the files or be warned when they are sent.

Our company may update this "Privacy Policy" by publishing it on the site, sending an email to users, or posting it on the website at any time. If the Privacy Policy is updated, it will take effect on the date it is published.

For any questions or suggestions regarding our Privacy Policy, you can email us at the address ......... You can contact us using the following communication details for our company.

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